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Marie Doll Headshot

Marie Doll

Implementation Manager

What led you to your career? 

Most of my professional experience has been in account management or sales/customer service, but I have always leaned toward the operations side. If there is a better way to do something that will result in a better customer experience, I want to make that happen.

What is your favorite thing about focusing on operations or implementation? 

When something does not go as anticipated, it presents an opportunity for the organization to make improvements. I enjoy going back to that customer and demonstrating that we listened to them and made adjustments because we value their business – it is a great conversation to have and serves to strengthen the partnership.

What kinds of things do you think we should be doing to encourage more people to pursue a career in science? 

Find something you’re passionate about! Even if you’re not a “science person,” there are so many ways you can contribute to the organization’s success.

What brought you to CIBO? 

A number of former coworkers for whom I have so much admiration and respect landed at CIBO – when an opportunity for me to join the team arose, I was thrilled!

What are your primary responsibilities at CIBO? 

My work includes all the work to bring new clients on board – from collecting information from them to get them into the platform to training internal admins on how to maximize the benefits of using the platform, etc. Then I will also work with CIBO internal teams to explore enhancements to the platform based on client feedback and suggestions. Whatever is needed to ensure our clients have the best experience with the platform.

What do you find the most rewarding about your work here? 

So often, we feel powerless to have any meaningful impact on larger issues that are plaguing our world. The work at CIBO will help jumpstart real, sustainable change in our fundamental processes in our food chain and how we view the role that agriculture plays in our climate crisis. To be able to play even the smallest role in that is incredibly gratifying.

About Marie Doll

Marie Doll is the Implementation Manager at CIBO, a science-driven software startup. Prior to CIBO, she worked as an Account Manager at Parameters. She holds a Bachelor’s Degree in Sociology from University of North Dakota.