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Customer Support
Frequently Asked Questions

Here are some of the questions most frequently asked about CIBO Technologies.

 

Product Questions

How do I create a free CIBO platform profile?
Creating a CIBO profile is quick and easy. To get started, please click here.
How do I create a CIBO+ platform profile?

Creating a CIBO+ profile is quick and easy. To get started, please click here.

How do I edit my profile on CIBO?
To update your information, please sign in to your CIBO profile using your old email address and password. Then go to your account settings page, click on “Edit”.
How do I search for land?
You can search for land using CIBO’s search feature. You can access the search feature at www.cibotechnologies.com.

When searching for land, you can search using an address, parcel ID, a neighborhood, city, or zip code. You can also specify the parameters of your search by using the search filters on our map page.

How do I remove my land from CIBO?
CIBO displays property information to provide consumers with transparent land information. We receive this information from public land data like soil maps, weather history, satellite imagery, owner information, and tax information combined with proprietary CIBO insights. Our mission is to leverage key, publicly available data about land so customers can quickly and easily evaluate any agricultural parcel’s fair market value. For this reason, we do not remove land information from CIBO.

If your property page displays erroneous price history or public record data, report the issue by sending an email to customersupport@cibotechnologies.com.

What if I forgot my password?

If you have forgotten your password, please request a reset here. You will receive an email with a reset link prompting you to create a new password.

If you have any trouble resetting your password or you do not receive the reset email in your inbox (or spam folders), please contact our customer support team at customersupport@cibotechnologies.com.

How do I get a receipt for my CIBO+ subscription?
Please contact our customer support team at customersupport@cibotechnologies.com if you need a receipt for your CIBO+ subscription.
How do I get a refund for my CIBO+ subscription?
Please contact our customer support team at customersupport@cibotechnologies.com if you need a refund.
Where can I find CIBO’s mobile apps?
Download the Zillow Real Estate App from iTunes or Google Play

 

CIBO Scores

Where does CIBO get information about farmland?
Find out more about the technology behind CIBO’s platform, here.
How does CIBO calculate the CIBO Valuation Score?
Find out more about the CIBO Valuation Score, here.
How does CIBO calculate the CIBO Field Productivity Score?
Find out more about the CIBO Field Productivity Score, here.
How does CIBO calculate the CIBO Stability Score?
Find out more about the CIBO Stability Score, here.
How does CIBO calculate the CIBO Stability/Environmental Impact Score?
Find out more about the CIBO Stability/Environmental Impact Score, here.
How does the CIBO platform perform in-season forecasting?
Find out more about the CIBO’s in season forecasting, here.

 

 

General Questions

How much does it cost to use CIBO?
CIBO currently offers three plan versions. Find out more information on our plans page.
Is CIBO a real estate company?
The CIBO Land Intelligence Platform combines proprietary, science-based ecosystem simulation with artificial intelligence (AI), machine learning (ML), and computer vision to evaluate land potential across multiple data layers in a powerful, new way. CIBO is not a real estate company.
Can I buy and sell land on CIBO?
No, CIBO customers do not currently have the ability to buy and sell land on the platform.
Is the data on CIBO available for all geographies?
The CIBO Land Intelligence platform includes data on forty-eight U.S. states. The depth of data available varies by state. We are regularly updating our available data so check back often for updates.
Does CIBO use or share data collected without my consent?
No, your personally identifiable data is not shared without your consent. More details can be found in CIBO’s Privacy Policy.
Does CIBO display private landowner contact information?
CIBO only displays publicly available owner information to our CIBO+ subscription customers.
Why are there certain CIBO scores missing from a field I’m viewing?
We currently only provide full CIBO scores in . Within those states, the availability of an estimated value will vary depending on publicly available data.
Additional questions?
Please contact our customer support team at customersupport@cibotechnologies.com.

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